Protecting your data is our highest priority.
Your data is safe and we do not sell your data.
These are answers to some of the most frequent questions by our users. If you have additional questions, please send us a message to [email protected].
Ziggma DOES NOT come in touch with your account credentials, when you link your account to our service.
Ziggma uses third party financial account aggregator services – primarily by Plaid – to connect your brokerage account or 401K to the service.
When linking your account, your credentials are directly sent to the respective service, they never enter our systems. The connection is read-only. Ziggma cannot make transactions on your behalf.
The largest brokers, such as Robinhood or Charles Schwab, use modern OAuth technology to establish the connection. OAuth tokens eliminate the need for going through login credentials altogether.
Your data is encrypted at-rest and in-transit.
Our databases and files are stored in Amazon (AWS) servers benefitting from state-of-the-art encryption.
Data is encrypted while sitting idle and when backed up. This protects against unauthorized copying, transfer or retrieval of user data. Even if an individual managed to acquire a backup of the database, it would be futile, as they would lack the necessary decryption key to access its contents.
Your data is also encrypted when in transit from our servers to your browser. All pages are HTTPS (HyperText Transfer Protocol Secure) which ensures secure communication over a computer network, providing encryption and secure identification.
Ziggma DOES NOT sell your data.
We are not in the business of data collection for the purpose of selling your data. Rather, Ziggma is a software-as-a-service subscription service, that charges a small fee each month for the features and insights provided on the Premium plan.
Our mission is to analyze and evaluate your holdings and transaction data to provide you with valuable insights. These insights will enable you to better control, track and manage your investments.
Upon deletion, your data is removed from our servers in full compliance with in-force data protection laws.
When you delete your account, we delete all your data from our database. This includes, when applicable, terminating account connections with brokers and banks. Third party account aggregators are notified automatically.
Your data is stored in the US.
Our servers are hosted by Amazon Cloud services – located in the United States. Your data is consistently stored in the United States.
What are the consequences if Ziggma’s servers are breached?
If Ziggma’s servers were to be breached, your broker login credentials are safe for the simple reason that Ziggma never comes in touch with them.
Moreover, all your data in Ziggma is encrypted on Amazon servers. In the very unlikely event that someone managed to hack into the Amazon cloud, the data would be useless without the key to decrypt it.
A data breach when data is in transit is prevented by using HTTPS on all pages to ensure browsers always employ a secure connection.