Thank you for visiting ziggma.com (together with all other websites and services operated by or on behalf of Ziggma Analytics Inc., the “Site”). Your privacy is important to us. To better protect your privacy, we provide this privacy policy (“Privacy Policy”) explaining our online information practices and the choices you can make about the way your information is collected and used at the Site. This Privacy Policy forms part of the Terms of Use.
Capitalized terms not defined herein shall have the meanings ascribed to them in the Terms of Use.
We are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.
By creating an account, subscribing to a service, or otherwise using the Site, you acknowledge that your personal information will be processed as described in this Privacy Policy and in accordance with our Terms of Use. Certain features of the Site require the collection and use of personal information and cannot be provided without it.
We may use your email address to send updates, a newsletter, service communications, or news regarding our services, and those of our advertisers who may have relevant offers. You can manage your email settings in the user administration panel or unsubscribe using the link provided in each email.
You may receive transactional or informational emails related to your account or subscriptions. Where required by law, marketing emails are sent only with your consent. You may opt out of marketing communications at any time without affecting your ability to use the Site.
We do not sell personal information for monetary consideration. We may share personal information with service providers and partners for business purposes, including analytics, communications, security, and advertising, as permitted under applicable law.
We do allow third party service providers to collect Personal Information through our Site and share Personal Information with third party service providers for the business purposes described in this Privacy Policy, including without limitation advertising and marketing on our Site based on users’ online activities over time and across different services and devices.
Ziggma does not receive brokerage or bank login credentials, account numbers, or routing numbers. Ziggma receives and stores access credentials (such as SnapTrade user secrets/API keys or Plaid access tokens) that authorize reading account data and placing trades on your behalf through secure, read/trade-scoped connections.
Financial Privacy Compliance: Ziggma maintains a written information security program consistent with the GLBA Safeguards Rule and SEC Regulation S-P, covering access controls, encryption, vendor oversight, and incident response for nonpublic personal information.
Account linking data (via aggregation provider): Purpose — secure brokerage account connection, reading account data, and placing trades; Providers — SnapTrade, Plaid.
Brokerage account information and portfolio data are used solely to provide the Service and are never shared with advertising or marketing partners, or used for ad targeting.
We may also share aggregated or de-identified information that cannot reasonably be used to identify an individual for regulatory compliance, research, analytics, marketing, and other business purposes.
Email Address
Purpose:
Account access, alerts, newsletters, service communications
Provider:
Amazon Web Services, SendGrid
Geolocation (derived from IP)
Purpose:
Security, fraud prevention, legal compliance, content and advertising relevance
Provider:
Amazon Web Services
IP address
Purpose:
Security, fraud prevention, bot detection, analytics
Provider:
Amazon Web Services Inc.
Vocation, broker information, education (if provided)
Purpose:
Personalization of content and insights
Provider:
Amazon Web Services Inc.
If you use it as your nickname – your real name
Purpose:
This is the name you have chosen to present to yourself to us.
Provider:
Amazon Web Services Inc.
Display name or nickname (including real name if chosen)
Purpose:
User profile identification
Provider:
Amazon Web Services Inc.
Cookies, device identifiers, user IDs
Purpose:
Personalization, analytics, advertising
Provider:
Amazon Web Services Inc.
Internal user ID
Purpose:
Site functionality and personalization
Provider: Amazon Web Services
Pseudonymized email identifiers (hashed using one-way cryptographic functions)
Purpose:
Personalization of newsletters and advertising in aggregated or de-identified form
Provider:
LiveIntent
When you purchase a subscription to one of our services
Name, ZIP code
Purpose:
Billing, tax determination
Provider:
Amazon Web Services
Email, phone number, IP address, geolocation
Purpose:
Customer support, service delivery, analytics
Providers:
Amazon Web Services, Stripe
When you visit our site
IP address, device data
Purpose:
Security, fraud prevention, analytics
Provider:
Amazon Web Services
Cookies and tracking technologies
Purpose:
Site functionality, analytics, advertising
Providers:
Amazon Web Services, analytics and advertising partners
We retain account and portfolio data for the duration of your account plus 7 years to meet financial recordkeeping obligations; marketing data is retained for up to 24 months after your last interaction; server logs are retained for 90 days.
We use cookies and similar technologies to operate and improve the Site, understand usage, and support advertising and analytics.
You may control cookies through your browser settings. Certain features of the Site may not function properly without cookies.
Where required by law, we obtain your consent before placing non-essential cookies, including advertising cookies.
To protect your privacy, we have adopted the following principles:
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, or disclosure.
We encrypt personal information in transit (TLS 1.2+) and at rest (AES-256), enforce role-based access controls, and undergo regular third-party penetration testing.
In the event of a security incident affecting personal information, Ziggma will notify affected users and applicable partners without undue delay, and in any event within 72 hours of confirming the incident, consistent with applicable law.
You may review, update, or correct certain personal information through your account settings.
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of such third-party sites.
The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
If you are a California resident, you have rights under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), including the right to:
We may collect sensitive personal information such as account credentials and financial account data. California residents have the right to limit our use of sensitive personal information to purposes necessary to provide the Service. To exercise this right, contact us at contact@ziggma.com.
You may exercise these rights by contacting us at contact@ziggma.com. We may need to verify your identity before processing your request.
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of certain processing of their personal information. Contact us at contact@ziggma.com to exercise these rights.
If you are located in the European Economic Area (“EEA”) or the United Kingdom, please note that the Site is operated primarily from the United States and is intended for users located in the United States.
The Site is operated from the United States and intended for U.S. users. Users accessing from other jurisdictions do so at their own discretion and personal information may be processed in the United States.
If you choose to access or use the Site from the EEA or the United Kingdom, you acknowledge and agree that your personal information may be transferred to, processed, and stored in the United States or other jurisdictions that may not provide the same level of data protection as your home country.
Notwithstanding the foregoing, we take reasonable steps to safeguard personal information and will respond to privacy-related inquiries from EEA or UK users where practicable. You may contact us at contact@ziggma.com with any questions or requests.
We are committed to protecting your privacy and continuously reviewing our practices. If you have questions or concerns about this Privacy Policy, please contact us at contact@ziggma.com.
By using the Site, you consent to this Privacy Policy and to our processing of personal information as described herein. If you do not agree, please do not use the Site.
We may update this Privacy Policy from time to time. Continued use of the Site after changes become effective constitutes acceptance of the revised policy.
